The Future of SOCs with AI Agents
AI agents are on the brink of transforming Security Operations Centers (SOCs), with the potential to automate everything from writing code and analyzing alerts to generating executive-level summaries. At the Gartner Security and Risk Management Summit, experts emphasized that while AI can significantly reduce the cognitive load on security teams, human oversight remains irreplaceable. AI struggles with tasks rooted in “tribal knowledge,” bespoke network setups, and complex judgment—areas where human analysts still excel.
Speakers from Microsoft, Google Cloud, and Gartner forecast an accelerated AI timeline: within months, agents may autonomously deploy tools and reason through tasks; within two years, they could self-improve and even revise their own instructions to meet broader goals. But this leap forward raises serious concerns. Also, analysts warned of poor outputs without proper oversight, overdependence that weakens staff expertise, and the growing complexity of monitoring these systems. Some even called for using AI to monitor AI. The message was clear: unchecked autonomy could lead to operational and security blind spots.
While AI is a force multiplier for SOCs, it’s no silver bullet. Experts agreed that many tasks—like threat hunting against nation-state adversaries or strategic risk analysis—remain out of AI’s reach. Organizations should see AI not as a replacement, but as a strategic partner. By maintaining human-in-the-loop frameworks, enforcing validation protocols, and treating AI deployment as a long-term experiment, security teams can begin harnessing its power—without losing control.Geller, Eric. 2025. “How AI Agents Could Revolutionize the SOC — With Human Help.” Cybersecurity Dive. June 11.
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